Backing up databases before updates We have had a number of customers asking us about backing up databases before they...
WordPress
WordPress is one of the most popular website platforms in the world, powering millions of websites from small blogs to large business sites. While it’s known for being beginner-friendly, there are many useful tips and tricks that can help you improve performance, security, and overall site management.

WordPress password reset via database
How to reset your forgotten WordPress password via the database. It happens to us all at some point. The fact that we...
Disable WP-CRON
WordPress has its own built in cron called wp-cron.php which is what we call a virtual cron. A virtual cron is that it...
Secure Your WordPress Admin
On a daily basis we see attempts to access WordPress admin sections with brute force attacks. There are plugins out...
Web hosting powered by 100% renewable energy
Whether you choose our high-performance SSD Cloud Hosting or our user-friendly cPanel Hosting, you can be confident that your website is hosted on infrastructure powered entirely by renewable energy. We are committed to reducing our environmental impact while delivering exceptional speed, reliability and security. Backed by world-class support that’s always ready to help, our UK green hosting solutions let you build and grow your online presence sustainably, without compromising on quality or performance.

Unrivalled Support
We understand how vital your website is to you and your business, which is why we treat every customer on an individual, case-by-case basis. We don’t rely on generic, cut and paste responses. Instead, our friendly and knowledgeable support team focuses on resolving your support tickets quickly, efficiently, and thoroughly. Our consistently positive customer feedback and excellent response times speak for themselves. We invite you to visit independent customer testimonial sites, which are not controlled by us, to see what our customers genuinely think of our service.
How we delivered in February 2026
Statistics
- Support ticket feedback score96%
- Tickets resolved under 1 hour75%
Ticket Response Time
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Call Statistics
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Uptime
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