Based on feedback from our customers we have launched a new offsite service status page.
In-depthÂ Status information for all our services can be accessed via the client area, however if our site is down forÂ scheduledÂ maintenanceÂ or we have a server error you can get your updates from http://www.hosting-status.net/.
For ourÂ resellersÂ we are aware that your customers host with you, with that in mind we have Â made the domainÂ completelyÂ white label including the domain being covered by domain privacy.
We will add the link http://www.hosting-status.netÂ to the bottom of all invoices, and all support tickets so will have the website hostingÂ statusÂ page address.
This website will only be used in times of our main website beingÂ unavailableÂ for the moment, however we have added lots of information consisting of the following that you can use day in day out including Resellers passing it on toÂ theirÂ clients.
In the event of our main site being down, we will keep you updated via this page, you will also be able to respond to the update via comments. This will not be updated while the main site is active.
cPanel Hosting Status
This will give you a live update on the status of the servers. Currently in its raw form, and we will be updating it based on service like mail, ftp, httpÂ etc. in the near future
Standard Hosting Status
This page is kept updated via the datacentre and updates you on any server issues related to our standard hosting offerings (non cPanel only)
This will only be used when our main site is offline.