servers-1Based on feedback from our customers we have launched a new offsite service status page.

 

In-depth Status information for all our services can be accessed via the client area, however if our site is down for scheduled maintenance  or we have a server error you can get your updates from http://www.hosting-status.net/.

For our resellers we are aware that your customers host with you, with that in mind we have  made the domain completely white label including the domain being covered by domain privacy.

We will add the link http://www.hosting-status.net to the bottom of all invoices, and all support tickets so will have the website hosting status page address.

 

This website will only be used in times of our main website being unavailable for the moment, however we have added lots of information consisting of the following that you can use day in day out including Resellers passing it on to their clients.

Updates

In the event of our main site being down, we will keep you updated via this page, you will also be able to respond to the update via comments. This will not be updated while the main site is active.

cPanel Hosting Status

This will give you a live update on the status of the servers. Currently in its raw form, and we will be updating it based on service like mail, ftp, http etc. in the near future

Standard Hosting Status

This page is kept updated via the datacentre and updates you on any server issues related to our standard hosting offerings (non cPanel only)

Contact Us

This will only be used when our main site is offline.