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Can I have a sub domain?
Sub domains allow you to have a new web address for separate areas of your website. Setting up a...
How can I change the registrant name on my .uk (Nominet) domain?
Unfortunately we are unable to change the registrant name on Nominet domains without charge, as...
How can I extend the registration period for a domain?
UK domains (.co.uk, .org.uk, and so on) are always registered for two years at a time and can...
How do .tel domain names work?
.tel domain names are different to other domain names. They allow you to store, publish and...
How do I find what domain extensions exist?
We can host any domain extension on our servers and a list of all domain extensions along with...
How do I transfer a com, net, org, info, biz or name domain To BirchHosting?
Transferring your domains to BirchHosting is simple if you follow the guidelines in this FAQ....
How long will it take to transfer my domain?
Typically, the following timescales apply:- .uk Domains - once the IPS TAG change request has...
How to redirect a domain in cPanel
Please follow the following simple steps to create a redirect. Use the following video...
I have just bought a domain name and it isn't showing up in my web browser.
Domain registry databases can take between 24-48 hours to be updated so even though your domain...
Important Notice Regarding Your Domain Name(s)
Although we send you emails directly from our systems, for domains that are registered through...
My domain transfer into you has failed. Why?
There are many reasons why domain transfers fail. For generic top-level domains (.com etc)...
Transfer of .co.uk domains from 123-Reg
1. Go to http://www.123-reg.co.uk 2. Log into your 123-reg control panel 3. Choose the...
Transfer of .uk domains from 1and1 Internet
The procedure to transfer a domain out of 1and1 is as follows:- 1. Go to...
Transfer of non .uk domains from 123-Reg
Start at http://www.123-reg.co.uk/ 1. Login to 123-reg account using the "login in to your...
What are the IP addresses of our nameservers?
Standard Hosting ns1 = 79.170.40.2 ns2 = 79.170.43.3 cPanel Hosting ns1 = 83.170.112.3 ns2 =...
What are the zone files?
A zone file is a collection of DNS Records (such as A, CNAME and SRV records) for a single...
What does FQDN mean?
FQDN (Fully Qualified Domain Name): A complete domain name consisting of a host, the second-level...
What does the MX record do?
An MX record sets the mail server for a given domain name, directing all email to the correct...
What restrictions are there on the domain name I can choose to register?
Domain Names have a variety of basic rules, in general domains must: - Use only letters, numbers,...
Why do DNS changes take 24-48 hours to propagate?
Every domain has at least two nameservers assigned to it and those nameservers hold records for...
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