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The following ticket departments are available to logged in users

•  Hosting Support (For website hosting related queries, not to be used by resellers)
• Resellers (For Reseller queries only)
• Billing (For Billing related queries)
• Domain Support (For Domain queries not hosting)
• Sales (For Sales related queries)
• Abuse (To report abuse of a website or domain managed by us)
• Data Protection Officer (For related GDPR and a copy of your data we have on you.)

If you are not logged in then you can only use the following departments

• Sales (For Sales related queries)
• Abuse (To report abuse of a website or domain managed by us)
• Data Protection Officer (For related GDPR and a copy of your data we have on you.)

Tickets get priority support over any other forms of communication. Tickets are closed after 24 hours of inactivity.